Returns & Exchanges
At Nutricost, we stand behind the quality of our supplements and offer a 60-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, you may return the item for a full refund or exchange within 60 days of the delivery date.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return.
Receive Authorization
Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) number and a prepaid shipping label if applicable.
Pack and Ship
Securely pack the product in its original packaging, include your RMA number inside the box, and drop it off at the designated carrier location.
Refund Processing
After we receive and inspect your returned items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing